Vision The vision TE-TO AD is to remain a dependable, reliable, safe, competitive and environmentally friendly source of electricity and heat, which promptly and professionally adapts to market conditions and the strict requirements of customers and society for a cleaner environment. The constant efforts for quality, improvement of the employee’s professional attitude and their continuous education, as well as implementation of energy-efficient solutions will contribute to positioning of TE-TO AD higher on the energy market.
Mission The mission of TE-TO AD is to ensure that customers receive high-quality energy produced in a highly-efficient, environmentally friendly power plant, in a way that contributes to the sustainable development. Satisfaction of customers, shareholders and business partners is an indicator of the company developing in the right direction, lead by professionalism and employee commitment. The mission of TE-TO AD is to maintain and improve the process of electricity and heat production, as well as continuously to contribute to maintaining a stable energy system of the Republic of North Macedonia. Additionally, considering that Company is customer oriented, improvement of customers’ trust is of the highest priority and importance for the Company. Professionalism, quality and efficiency in fulfilling the obligations result in satisfied customers. In this regard is the company’s mission, to remain dedicated to continuous improvement of the electricity and heat production, in order to provide a reliable, energy efficient and highly environmentally friendly source of energy for the customers.
Achieved results The achieved results given below correspond to the vision of the company, according to which the mission is realized. The company’s focus in terms of EE trading is on the continuous expansion of the network of trading partners. The total list of trading partners of TE-TO AD Skopje currently has about 30 companies, including the largest trading companies in Europe. The emphasis is on maintaining excellent contacts of TE-TO AD Skopje with all its partners. TE-TO AD Skopje is a modern company that applies all market products available on the market, including buying / selling electricity at the level of several quarters in advance, up to the intraday level. In addition, the company is active in the state market of system services. TE-TO AD Skopje is one of the few companies in Republic of North Macedonia that uses financial instruments to hedge risks. In this way the company cooperates with international companies of world renown.
The technical and technological characteristics of the plant can provide “Availability” of the power plant over 90%, if the situation on the electricity market is favorable. The indicator “Unplanned unavailability” which is an indicator of equipment outages and incidents during operation has a project value of less than 1% and is declining in the last two years due to investment in better spare equipment and timely and efficient response of the trained company staff. The indicator “startup reliability” is with a projected value over 98%, but in the last 3 by optimizing the startup profile values of 100% are achieved. 
The indicator “Balance”, which is a deviation of the produced electricity from the nominee, indicates the efficient planning of the daily production of electricity and heat. This factor is in a constant tendency of improvement over the years and is significantly below the projected value, respectively below 1%. 
For better monitoring the Production Department’s performance, a set of new annual indicators was introduced. These indicators are defined as follows: steam turbine trip (ST Trip) – target below 1, gas turbine trip (GT Trip) – target below 1, power protective deloading (Protected Load shedding) time (PLS/PLST) – target below 120 seconds.
The attached table provides the values of these indicators in the last 3 years, i.e. from 2023 to 2025.
These indicators were introduced in response to a noticeable trend of increased trips during 2023. The recorded figures were as follows: steam turbine trips – 5, gas turbine trips – 5, power protective deloading (Protected Load shedding) time – 148.5 s.
The establishment of these metrics was aimed at addressing the increased number of incidents and ensuring closer monitoring of operational reliability.
The root cause analysis indicates that the majority of trips in 2023 were triggered by external factors. Specifically, these accounted for: 3 trips each of the steam and gas turbines and 28 seconds power protective deloading.
In 2024, the following results were recorded: 0 steam turbine trips, 2 gas turbine trips caused by equipment-related issues). The total power protective deloading is 259 seconds, twice the target of 120 seconds, of which 130 seconds are caused by external factors.
The steam turbine trips in 2025 once again exceeded the targeted value. One trip was initiated by the operator due to technical reasons, following the completion of overhau, while the other was caused by external factors. The remaining two reliability indicators met their targeted values.